Last updated: 28 September 2026
We want you to love your purchase. If something is not right, you can return or exchange it within 7 days of delivery.
Eligible
- Wrong item, damaged or defective product
- Size/length different from the listing
- You changed your mind (unused, unwashed, with original tags and packaging)
Not eligible
- Fabric that has been cut, stitched or washed
- Earrings and nose pins, for hygiene reasons, unless they arrived damaged
- Items without original tags or packaging, or used items
How to return
- Email [email protected] within 7 days with your order number, the reason, and photos (plus an unboxing video for damage claims).
- We arrange a reverse pickup where available, or share the return address.
- After the item reaches us and passes a quality check (usually 2–3 days), we process the refund or exchange.
Refunds
- Prepaid orders: refunded to the original payment method within 5–7 working days after the quality check.
- Cash on Delivery: refunded by UPI or bank transfer — we will ask for your details.
- Shipping charges are refunded only if the return is due to our error.
Cancellations
You can cancel any time before dispatch for a full refund. After dispatch, please refuse delivery or use the return process.